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General

1 How do I register on Netfleet?

2 When I try to login it says my username does not match your records?

3 When I try to login it says my account has not been validated?

4 How do I get in touch with Netfleet?

5 Registrar Transfer Fees

6 Publishing Australia Pty Ltd

 

1 How do I register on Netfleet?

Either through the Register Now link on the top right hand side of the site, or go straight to the Members Area. From there, choose a username and complete all remaining details. If registration was successful you will be redirected to a congratulations screen. If you have not been redirected, please check for any error messages in red. Then, importantly, make sure you check your email and click on the confirmation link to complete the registration. If you can't find the email, it's most likely ended up in your junk or spam folders so look for it there and add the domain 'netfleet.com.au' to your safesenders list to ensure you receive any offers and counter offers in future.

2 When I try to login it says my username does not match your records?

One of two things could have happened. Either you have not successfully completed the registration form, or you ave mistyped your user name. If you are not sure, complete the Forgotten Password form to request a temporary password.

3 When I try to login it says my account has not been validated?

It looks as though you have successfully completed the registration form, however have not clicked on the link sent in your registration email. If you havent received a registration email, it is worth checking your junk or spam folders to see if it has incorrectly been placed there. If you did receive the registration email, ensure you copy and paste the entire URL and paste in to your browser window. Failing that, please Contact Us for manual activation.

4 How do I get in touch with Netfleet?

Easy - please complete the Contact Us form.

5 Registrant Transfer Fees

It is a fact of life that when you buy or sell a .au domain, a change of registrant fee will be charged by the registrar. This fee is intended to cover the manual task of completing the registrant transfer and also cover the cost of a new 2 year licence fee for the domain. Typically Australian registrars charge around $200 for this service with some charging in excess of $300.

6 Publishing Australia Pty Ltd

Publishing Australia Pty Ltd will not take part in competitve bidding on our Snapper Auction platforms, however reserve the right to register domain names if there have been no bids in the auction, using our Snapper technology.


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